Thank you for visiting the website pneumaflw.com (hereinafter referred to as "this website") of ARVENTIS GLOBAL LTD (hereinafter referred to as "we"). We respect and protect the personal privacy of all users of this website. In order to make you feel more at ease when using our services, we have specially formulated this privacy policy to explain how we collect, use, store and protect your personal information. Please read this policy carefully before using this website. Once you use or continue to use this website, you agree that we will process your personal information in accordance with this policy.
1. Scope of application
This privacy policy applies to all interactions you have with us through this website, including but not limited to browsing products, registering an account, placing orders, submitting inquiries, etc. If you provide personal information through other channels (such as contacting us by email [email protected]), this policy will also apply.
2. Personal information we collect
Information you actively provide
When you register an account on this website and place an order to purchase products such as ponchos or scarves, we may collect your name, email address (such as [email protected] or other email addresses you provide), contact number, delivery address, payment-related information (such as the last four digits of your bank card number for order verification), etc., in order to complete transactions, deliver products and provide after-sales service.
In addition, when you communicate with us through website messages, email consultations, etc., we will collect your consultation content and related contact information to respond to your needs.
Information collected automatically
In order to optimize the website experience and ensure service security, we may automatically collect your device information (such as device model, operating system), browser information, IP address, access time, browsing history (such as the product pages you view and the length of stay) and other data through technologies such as cookies and log files. This information usually cannot directly identify you personally, and we will use it to analyze user behavior and improve website functions.
3. Purpose of use of personal information
The personal information we collect will be used for the following purposes:
Complete commodity transactions, including order processing, logistics distribution, payment confirmation and after-sales service;
Send you notifications such as order updates, logistics information, promotional activities, etc. (you can choose to unsubscribe according to your needs);
Optimize the functions and services of this website, improve the page design based on user behavior data, and recommend products that better meet your needs;
Ensure website security, prevent fraud, violations and other behaviors, and maintain transaction order;
Comply with the requirements of laws and regulations, and cooperate with the supervision or investigation of relevant departments.
4. Protection and storage of personal information
Security protection
We use industry-standard security technologies and measures (such as encrypted transmission and access control) to protect your personal information and prevent unauthorized access, disclosure, tampering or damage to your information. However, please note that the Internet environment is not absolutely safe, and we cannot fully guarantee the absolute security of information during transmission. You must bear the corresponding risks arising from the use of this website.
Storage period
We will store your personal information to the extent necessary to achieve the purposes stated in this policy. When the information is no longer needed, we will delete or anonymize your personal information in accordance with the requirements of laws and regulations.
5. Sharing and Disclosure of Personal Information
We promise not to sell your personal information to any third party. We may share your information in the following circumstances:
Provide your delivery address, contact information and other information to necessary third parties such as logistics partners and payment institutions to complete transactions or provide services (such third parties must abide by strict confidentiality obligations);
Your personal information must be disclosed in accordance with the requirements of laws, regulations, judicial organs or administrative authorities;
In order to protect our legitimate rights and interests, user interests or public safety, disclose information when it is reasonable and necessary.
6. Your Rights
You have the following rights to your personal information:
Inquiry and Correction: You can inquire about your personal information and request correction of incorrect information by logging into your account on this website or sending an email to [email protected];
Deletion Request: If you believe that the personal information we collect exceeds the necessary scope, you can make a deletion request to us (except for information otherwise provided by laws and regulations or required to complete transactions and perform obligations);
Refuse and withdraw authorization: You can refuse us to collect non-essential personal information, or withdraw previous authorization (but it may affect the normal use of some services).
If you need to exercise the above rights, please contact us by email at [email protected], and we will respond to your request within a reasonable time.
7. Protection of Minors' Information
If you are a minor under the age of 18, you should use this website under the guidance of your guardian. We do not actively collect personal information of minors. If the guardian finds that the information of a minor is improperly collected, he/she can contact us through the above email address, and we will deal with it in a timely manner.
8. Policy Updates and Notifications
We may update this privacy policy from time to time according to changes in laws and regulations or business adjustments. The updated policy will be posted on this website, and the date of posting will be the effective date. If there are major changes to the policy, we will notify you through website announcements, emails, etc., and it is recommended that you review this policy regularly.
9. Contact Us
If you have any questions, suggestions or complaints about this privacy policy, you can contact us through the following methods:
Email: [email protected]
We will provide you with a reply and processing as soon as possible after receiving your information.
This privacy policy is effective from the date of publication.
ARVENTIS GLOBAL LTD reserves the final right of interpretation of this policy.